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Merchant Support Advisor, Canada

Shopify Canada Posted 2026-11-13
Remote Full-time Active

Remote – Canada

Help someone do the brave thing. Starting a business takes courage. When a merchant reaches out, you get to help them keep going.

The best advisors are great teachers. They meet people where they are, make unfamiliar ideas click, and help them take the next step with confidence.

You’ll troubleshoot alongside merchants and coach them through the unfamiliar. Understand their business, their context, and what’s at stake. Help them solve today’s problem and feel more capable of handling tomorrow’s.

Use AI to investigate and prepare. Bring curiosity, judgment, and a teacher’s instinct for when to explain, demonstrate, or let someone try.

Shopify describes the role’s work model as flexible work, remote by design, and the posting is for candidates in Canada.

Job overview

Location
Canada
Work mode
Remote
Type
Full-time
Posted
2026-11-13
First seen
2026-11-13

Found on 1 source

History

  • Created on WP Job Manager