Systems Development Engineer, Region Services
Description
Help build and maintain secure, scalable cloud infrastructure supporting Australia's most critical missions.
Amazon Web Services (AWS) is seeking an experienced engineer to join its Region Services team, supporting highly secure cloud environments through systems engineering, automation, operational monitoring and continuous improvement.
This is an opportunity to apply your technical expertise to complex infrastructure challenges while contributing to Australia's national security and digital capabilities.
Security Clearance Requirements
Applicants must be Australian citizens and hold, or be eligible to obtain, an Australian Government Security Clearance, with the ability to successfully complete an Organisational Suitability Assessment.
More information regarding security clearances is available at:
About AWS Region Services
The AWS Region Services team combines AWS's global cloud expertise with Australian security capabilities to deliver highly secure, scalable environments for sensitive workloads.
The team develops innovative ways to use cloud computing, artificial intelligence and machine learning while maintaining high standards of security, reliability and operational excellence.
The Engineering organisation operates across several core capability areas:
- Compute and Machine Learning
- Security, Identity and Compliance
- Storage and Databases
- Emerging and expanding technical capabilities
These areas bring together engineers, Technical Program Managers and Subject Matter Experts who collaborate to build, operate and improve secure cloud services.
Your Role
You'll help design, develop and maintain systems that support the reliable operation of AWS infrastructure.
Working across software engineering, systems administration and operational automation, you'll focus on improving system resilience, reducing manual intervention and enabling infrastructure to operate efficiently at scale.
You'll also contribute to production readiness, system monitoring, incident response and the development of self-healing automation.
This role combines hands-on technical work with collaboration across engineering and operations teams.
Key Job Responsibilities
Systems Engineering and Automation
- Define and refine system requirements.
- Develop operational features including system health monitoring, diagnostics, automated repair and self-healing capabilities.
- Build and improve application and system management tools.
- Automate repetitive operational processes to reduce manual effort and improve efficiency.
Infrastructure Performance and Scalability
- Improve operations management systems to support increasing infrastructure capacity and traffic.
- Develop solutions that maintain reliability as systems scale.
- Monitor fleet health, system performance and operational metrics.
- Automate maintenance tasks, monitoring and reporting processes.
Testing and Production Readiness
- Participate in the design and execution of production acceptance testing.
- Support evaluations of new server hardware and infrastructure technologies.
- Develop testing processes to validate system performance, reliability and operational readiness.
- Identify and resolve technical issues before deployment into production environments.
Incident Response and Operational Support
- Investigate and resolve infrastructure and system issues.
- Participate in on-call rotations to respond to incidents outside standard business hours.
- Support continuous improvements to operational resilience and incident management.
- Collaborate with engineering and service teams to maintain system availability.
A Day in the Life
Your day might begin by reviewing the performance of automated monitoring and remediation systems, identifying opportunities to improve reliability and reduce manual intervention.
You could then work with engineering colleagues to define operational requirements for a new service preparing for production deployment.
Later, you might be developing code to improve the scalability of a system management tool, building automated tests or investigating infrastructure performance issues.
You'll also contribute to hardware evaluations, analyse fleet health data and implement solutions that prevent recurring operational problems.
Throughout the day, you'll work with experienced technical teams to solve complex challenges and improve the resilience of AWS infrastructure.
About the Team
AWS Region Services delivers operational solutions and cleared technical support for services operating within secure AWS Regions.
The team provides hands-on technical support by deploying changes into isolated environments, monitoring system performance and identifying and reporting operational issues.
You'll work alongside engineers and technical specialists who are responsible for maintaining the security, reliability and performance of these environments.
Career Development and Culture
AWS values curiosity, collaboration and continuous learning.
Employees have access to:
- Technical training and professional development resources.
- Mentorship from experienced engineers and industry specialists.
- Knowledge-sharing opportunities across global AWS teams.
- Career development and advancement opportunities.
- Employee-led communities and inclusion initiatives.
- A workplace culture that encourages innovation and new ideas.
AWS recognises the value of diverse professional backgrounds and encourages candidates with non-traditional career pathways to apply.
The organisation also promotes work-life harmony and flexibility as part of its working culture.
Basic Qualifications
- At least 3 years of administrative experience across networking, storage systems and operating systems, together with hands-on systems engineering experience.
- Experience programming in at least one modern language, such as Python, Ruby, Golang, Java, C++, C#, or Rust.
- Experience working with Linux/Unix operating systems.
Preferred Qualifications
- Experience working with distributed systems at scale.
Acknowledgement of Country
In the spirit of reconciliation, Amazon acknowledges the Traditional Custodians of Country throughout Australia and their connections to land, sea and community. We pay our respects to Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
Inclusion, Diversity and Equity
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and require a workplace accommodation or adjustment during the application, interview or onboarding process, please visit:
https://amazon.jobs/content/en/how-we-hire/accommodations
If your country or region isn't listed, please contact your Recruiting Partner.